FAQs
How Long is the processing time for orders?
1
Since Hex Mundi is a small perfume house operated by one person processing time is typically 5-10 days and then shipping time. If you need something for a certain date please consider this time frame. I can often accommodate requests for sooner processing so please message and ask just in case!
I definitely do! Please see my custom fragrance entry here on the site!
do you make custom fragrances?
2
3
my perfume separated during shipment, is that normal?
For my fragrances it absolutely is normal! I advise that you shake them all before spraying them. There is a high concentration of perfume oils(aromatic compounds) in my parfum and shaking them allows even dispersal before spraying!
I do! I send samples of fragrances as well as a body butter in almost every order. You may request up to 3 specific fragrances per order by messaging me after placing it.
Do you send out samples?
4
Unless otherwise stated all of my fragrances are merely inspired by things that I love. I hope to continue creating things for other fans without stepping on any toes.
5
Just an fyi
Are your products vegan, cruelty free and gluten free?
6
Our products are made with vegan ingredients, are never tested on animals and contain no gluten-derived ingredients.